ChangeIP.com Forums

I havn't recieved a response from support

I've emailed support like you suggested last Sunday.
It's Thursday morning and I haven't heard from them, nor has my opt out setting been changed.

Any sugestions?

Thanks!

Hello,

I've been working with the VeriSign engineering team to determine how to set this WhoIS opt-out after the fact. There is no way thru their portal they give us access to, but there is an API command for it. The command fails - this is why we have contacted them. I was also told by their engineering that this feature does nothing at the time - although they didn't know exactly why. I've opened up a ticket with them to get a straight answer from someone who knows. I should know something within a day or so. I'll post an update when I know.

Also - shortly we will be setting the default for all new domain registrations to whois-optout, it just sounds like a good option if you ask me.

Thanks,
Sam